1. Introduction
createresume.co ("we", "our", or "us") is operated by White Hill, located in Mangalore, India — 575005. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website createresume.co and use our resume builder service.
2. Information We Collect
Personal Information
When you create an account or use our service, we may collect:
- Name and email address (for account creation)
- Resume content you enter (work history, education, skills)
- Payment information (processed securely via Razorpay — we do not store card details)
Automatically Collected Information
- Browser type and version
- Device type and operating system
- IP address and approximate location
- Pages visited and time spent on pages
- Referring website URL
3. How We Use Your Information
We use the information we collect to:
- Provide and maintain our resume builder service
- Generate and store your resumes
- Process payments for premium subscriptions
- Send you account-related notifications
- Improve our service and develop new features
- Display relevant advertisements to free-tier users
- Analyze usage patterns and website performance
4. Cookies and Advertising
We use cookies and similar tracking technologies to enhance your experience. Our site uses:
- Essential cookies: Required for authentication and core functionality
- Analytics cookies: Google Analytics (GA4) to understand how visitors use our site
- Advertising cookies: Google AdSense to display relevant ads to free-tier users. These cookies may track your browsing activity across websites to show personalized ads.
You can control cookies through your browser settings. Disabling cookies may limit some features of our service.
5. Third-Party Services
We use the following third-party services:
- Supabase: Authentication and database storage
- Google Analytics: Website analytics and usage tracking
- Google AdSense: Advertising for free-tier users
- Razorpay: Payment processing for premium subscriptions
- OpenAI: AI-powered content suggestions (premium feature)
Each third-party service has its own privacy policy governing the use of your information.
6. Data Security
We implement appropriate security measures to protect your personal information, including encrypted data transmission (HTTPS), secure authentication via Supabase, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your resume data and account information for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us at whitehillpvt@gmail.com.
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Opt out of personalized advertising
9. Children's Privacy
Our service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
- Email: whitehillpvt@gmail.com
- Company: White Hill
- Address: Mangalore, India — 575005